Data Privacy Terms for Career Website

"Phishing" refers to emails or text messages (SMS) sent by syndicates to trick you into clicking a link and providing sensitive information such as your online banking user ID and password. Syndicates then use this information to make unauthorized transfers from your account.

• Don’t open email attachments from unfamiliar senders and never click on links from these emails. Most importantly, don't enter your user ID or passwords on any of the links provided.
• Verify first with the officer of your branch of account if you receive emails or text messages that:
• ask you to enter or submit your bank account details or login information, or to visit a website to update your personal information;
  
• seem to come from a reputable source, such as your hardware, software, or internet service provider but is asking for your personal information or informing you of a prize you reportedly won
  
• contain attachments from an unfamiliar source or appear to come from the bank.
• Take note that China Bank does NOT solicit details regarding online banking thru email and does NOT require you to supply your user ID and passwords apart from transacting on the genuine China Bank Online site.
• Remember that China Bank Online does NOT require both login and transaction password simultaneously – the log in password is inputted first and the transaction password is required only when conducting financial transactions. “Phishing Sites” ask you to input both login and transaction passwords on the same page.
• Contact us immediately if you suspect you've been sent a fraudulent email or text message.
  

SIM Card Swapping is a fraud attack that obtains personal confidential information through Phishing or a scheme using a fake promotion or incentive.

Securing the SIM and personal information allows the fraudsters to request a new number from the telco provider and get access to your bank and e-money accounts.

• Never click untrusted websites, email, or text messages that contain suspicious links.
• Never disclose bank and personal information to unknown callers.
• Transact through our China Bank’s official hotline and email address ONLY.
  

• Your mobile number gets deactivated
• You are getting alerts on the usage of your digital accounts linked to your mobile number that you did not perform
  

• Update your Digital Banking credentials
• Contact and report to your bank
• Contact and report to your Telco provider
  

Skimming is a method used by criminals to capture data from the magnetic strip on the back of an ATM Card. Once your details have been "skimmed", a counterfeit card can be created and used to withdraw funds at an ATM or make purchases on your account.

• Inspect the front of the ATM for any unusual or non-standard appearance like scratches, marks, loose wires, glue, or tape residues that could be indicators of tampering.
• Touch the keypad, customer card entry slot, and lighting diffusers to check if they are a little loose or are fake overlays.
• Do not use ATMs that look tampered with. If you suspect that an ATM has a skimming device, please report it immediately to the concerned bank or branch.
  

• Don't leave your ATM Card lying around the house or office desk. If your ATM card is lost or stolen, notify us immediately. If you are enrolled on China Bank Online or China Bank Mobile App, use the "Tag ATM Card as Lost/Stolen" function.
• Avoid using ATMs in isolated or dimly- lit places.
• Cancel your transaction and take your ATM Card immediately if you notice something suspicious while transacting.
• Never count cash in public. Wait until you are in a secure place.
• Always take your receipts or transaction records issued by the ATM. This can be helpful when confirming the data in your monthly statement and is also a good way to guard against fraud.