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How did we serve you today?

Customer Feedback Form
Take a few minutes to tell us about your branch visit experience.
Branch:Date of Visit:
RATING SCALE
 
4-Very Satisfied
3-Satisfied
2-Dissatisfied
1-Very Dissatisfied
 
 
 
Please select
 
 
4
3
2
1
1. How would you rate your overall satisfaction?
 
2. Please rate us on the following:
 
a. Queue time (time spent waiting to be served)
 
 
b. Branch Staff Service
 
  • Account Opening
 
 
  • Deposit / Withdrawal
 
 
c. Branch Premises (over-all look)
 
 
d. ATM Services
 
 
e. Security Guard
 
 
f. Others (Please specify)
 
   
 
3. Please suggest what we can do to further improve our services. Your feedback is greatly appreciated.
   
4. Please feel free to compliment any of our bank staff if you received outstanding service. (Please indicate name/s below.)
   

Thank you for your participation.

If you wish to be contacted, please complete the information below.
Name:
Phone/Mobile No:
E-mail Address:
GEN-009 (02-17) P/N NTLP

You have successfully completed the survey!

Thank you for your participation.

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Your success is our business